Privacy Policy

Effective date: 24 July 2026 · App: TMS Office (package com.tmsoffice.app)

This Privacy Policy explains how TMS Office ("the App", "we", "us") collects, uses, stores and protects information when you use our Android application. By using the App, you agree to the practices described in this policy.

1. Who we are

TMS Office is operated by Vijay Kumar, an individual based in India. This policy applies to the TMS Office mobile app and this page (drivingschoolcrm.site/tms-office). For any privacy questions, contact axebelk.apps@gmail.com.

2. Information we collect

We collect the following categories of information directly from you, the app user:

• Account information — when you sign in with Google, we receive your name, email address and profile picture from Google to create and identify your account.
• Business/workspace details — your booking office or branch name, and optionally contact details you choose to enter in Settings.
• Subscription status — whether you're on the Free, Pro or Business plan, whether the WhatsApp reminders add-on is active, and purchase/renewal status of your subscription. We do not receive or store your card, UPI, or bank details — payments are processed entirely by Google Play Billing.
• Push notification token — a device identifier used to deliver document-expiry reminder notifications to your device via Firebase Cloud Messaging.
• App usage and diagnostic data — we use Firebase Analytics and Firebase Crashlytics to see which screens are used and to receive crash/error reports, so we can find and fix bugs and improve the App. This includes device/OS information, app version, screen names, and, when the App crashes or hits an error, a stack trace. It does not include your business data (customer names, booking details, driver information, etc.).

3. Data you manage about your own transport business

TMS Office is a business tool: the core purpose of the App is to let you store and manage information about your own booking office's operations — for example customer (consignor/consignee) names and contact details, bookings and consignments, lorry and driver details, driver-licence expiry dates, trip expenses, freight payments and outstanding balances, vehicle documents (RC, FC, Insurance, PUC, Permit) and their expiry dates, enquiries/leads, and proof-of-delivery photos you choose to attach to a booking.

This data is entered by you and belongs to you. We act only as a service provider storing this data on your behalf (on your device, and additionally in the cloud if you subscribe to a paid plan) — we do not use it for our own purposes, and we do not sell it. You are responsible for having a lawful basis and, where required by law, the consent of your own customers and drivers to store and process their information using this App.

4. How we use information

• To provide core app functionality — storing and displaying the business data you enter.
• To authenticate you and keep your account secure.
• To sync your data across your devices and back it up, if you're subscribed to a paid plan.
• To send vehicle-document and driver-licence expiry reminder notifications.
• To process and validate your subscription and add-ons.
• To respond to support requests you send us.
• To understand app usage and diagnose crashes, so we can improve reliability and the product.

We do not use your data for advertising, we do not run any third-party ad SDKs, and we do not collect or use your device's Advertising ID.

5. Where your data is stored

TMS Office is offline-first: all of your business data is stored locally on your device in an on-device database, so the App works fully without an internet connection.

If you subscribe to a paid plan, your data — including any proof-of-delivery photos you attach to a booking — is additionally synced to and backed up on our cloud database provider (Supabase), so it's available across your devices and protected if you lose or replace your phone. Free-plan usage keeps all data on-device only and is not uploaded to our servers.

The App also lets you export your business data as a JSON backup file, which you share or save using your device's own share sheet — this file passes through your chosen destination only, not through our servers.

6. Third-party services we use

We rely on the following third-party service providers to operate the App. Each processes a limited slice of data strictly to provide their service to us:

• Google Sign-In — authentication (name, email, profile picture).
• Supabase — cloud database and file storage used for paid-plan sync, backup and proof-of-delivery photo storage.
• RevenueCat and Google Play Billing — subscription management and payment processing. Neither we nor RevenueCat ever see your card or bank details; that's handled entirely by Google Play.
• Firebase Cloud Messaging — delivery of document-expiry reminder push notifications.
• Firebase Analytics and Firebase Crashlytics — app usage analytics and crash/error reporting, used only to improve the App. Not used for advertising, and not shared with ad networks.

The App also lets you open WhatsApp or your phone's dialer with a pre-filled message to contact your own customers or drivers. This happens entirely on your device via a standard wa.me link or tel: link — no message content or contact data passes through our servers.

7. Data sharing & sale

We do not sell, rent, or trade your personal information or your customers'/drivers' information to anyone. We only share data with the third-party service providers listed above, strictly to the extent necessary to operate the App, or where required by law.

8. Security

Data transmitted between the App and our cloud services is encrypted in transit (HTTPS/TLS). We take reasonable technical and organizational measures to protect data against unauthorized access, loss or misuse. No method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

9. Data retention & deletion

Data on your device remains until you delete it within the App or uninstall it. Cloud-synced data (paid plans) is retained for as long as your account is active. You can delete individual records at any time from within the App. To request deletion of your account and associated cloud data, see our Delete Your Account & Data page — we action verified requests within 7 business days.

10. Your rights & choices

Depending on your location, you may have rights to access, correct, export or delete your personal information. You can exercise most of these directly within the App, or by contacting us at axebelk.apps@gmail.com.

11. Children's privacy

TMS Office is a business tool intended for transport-office owners and staff, not children. We do not knowingly collect personal information from children under 18.

12. International data transfer

Our service providers may process and store data on servers located outside your country. Where this happens, we rely on our providers' own safeguards for cross-border data transfer.

13. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.

14. Contact us

Questions about this policy or your data? Email us at axebelk.apps@gmail.com.